Contact
The fastest way to reach us is email: hello@larkandlocket.com. We reply within one business day, usually sooner.
Waiting on an order? Check the tracking link in your shipping confirmation first — it updates before we can tell you anything new. If your parcel hasn't moved in 10 days, write to us and we'll chase it or replace it.
Something arrived damaged or wrong? Send a photo and we'll replace it or refund you straight away. You won't need to post it back.
Not sure a piece is right for you? Ask. We'd rather talk you out of something than have it sit unworn in a drawer.